Question 1

How do I contact Big Fish Baits?

Accepted Answer

The best way to contact us is by emailing us at BigFishBaits@outlook.com.
 
Another way to contact us is by messaging us on our Facebook or Instagram pages, which are linked at the bottom of our site.

Question 2

Where does Big Fish Baits ship to?

Accepted Answer

Big Fish Baits ships in Canada for a flat rate of $14.95.

At the moment Big Fish Baits does not ship outside of Canada due to some of the current international shipping policies. We are hoping to be able to ship again to the USA and other international destinations as soon as we are able to.

Question 3

There is an issue with my order, what can I do?

Accepted Answer

Please contact us at BigFishBaits@outlook.com and we will do our best to resolve any potential issues!

Question 4

How does Big Fish Baits ship packages?

Accepted Answer

Big Fish Baits ships all packages as tracked parcels through Canada Post, UPS, FedEx, or Purolator. Once a package is shipped, we will notify you of the carrier and tracking number.

Question 5

Where is Big Fish Baits located?

Accepted Answer

Big Fish Baits is proud to be Canadian. We are located in Guelph, Ontario.

Question 6

I am a lure maker, will Big Fish Baits sell my lures?

Accepted Answer

We are always interested in carrying new products, even from very small companies and builders! Please contact us at BigFishBaits@outlook.com to discuss possibilities.